Privacy policy

The company ILLIZ, a simplified joint stock company (SAS) with capital of 11,765 euros, having its registered office at 4 avenue du Petit Port, 73100 Aix-les-Bains, France, and registered with the Autorité des Marchés Financiers (AMF). Chambéry Trade and Companies Register number 942031501, ILLIZ«, hereinafter referred to as »ILLIZ", may process your personal data when you browse the site. www.illiz.fr and when you interact with it, in particular via online forms.

The agents in the ILLIZ network act in the following capacities independent sales agents, registered at Special Register of Commercial Agents (RSAC).

They act under their professional liability, They are not employees of ILLIZ.

Depending on the purpose, this processing may be carried out :

or by ILLIZ as sole data controller ;
or jointly by ILLIZ and a real estate agent in the ILLIZ network, The data is processed for the purpose of establishing a relationship, carrying out a mandate or carrying out a real estate transaction.

The purpose of this privacy policy is to provide you with clear information that complies with the law. Act no. 78-17 of 6 January 1978 as amended and Regulation (EU) 2016/679 (RGPD).

ILLIZ also uses cookies and other tracers in the operation of the Site. For more information, you are invited to consult the Cookie policy.

This policy is subject to change. ILLIZ invites you to consult it regularly.

Last update: 19 January 2026.

1. Categories of personal data processed

1.1 Data transmitted directly by the user

You may be required to provide ILLIZ and, where applicable, a real estate agent in the ILLIZ network, with data that enables you to be identified directly or indirectly, in particular:

Identification and contact details: surname, first name, title, email address, telephone number; ;
Information about your property project: nature of the project (sale, purchase, valuation), information about the property, budget, location, etc; ;
Data relating to recruitment or membership of the ILLIZ network.

1.2 Data collected indirectly

ILLIZ also collects technical data related to your browsing on the Site (IP address, type of browser, pages viewed).

2. Purposes, legal bases and retention periods

Personal data is processed for the following purposes:

Purpose	Legal basis	Shelf life
Management of requests for contact, estimates and introductions to ILLIZ agents	Legitimate interest	3 years from last contact
Management of property alerts and downloadable content	Legitimate interest	3 years
Management of property transactions and mandates (joint processing with an agent)	Contractual performance	Duration of the relationship + legal deadlines
Sending communications and newsletters	Consent	3 years or until consent is withdrawn
Satisfaction surveys and statistics	Legitimate interest	3 years
Claims management	Legitimate interest	5 years after closing
Management of requests to exercise rights	Legal obligation	Time strictly necessary

Data may be kept for longer periods if required by law or to defend ILLIZ's rights.

3. Recipients of data

Personal data may be communicated:

ILLIZ's internal departments (administrative, legal, technical, marketing); ;
At independent real estate agents in the ILLIZ network, where this is necessary to process your request; ;
To the relevant administrative or judicial authorities; ;
Professional partners involved in your property project (notaries, brokers, rental management, concierge services), subject to appropriate contractual guarantees; ;
ILLIZ's technical service providers (hosting, IT tools, CRM).

ILLIZ does not sell any personal data.

4. Transfers outside the European Union

Certain data may be transferred to service providers located outside the European Union. These transfers are subject to appropriate guarantees (standard contractual clauses, additional measures).

5. Rights of the persons concerned

In accordance with the regulations, you have the following rights: access, rectification, deletion, limitation, opposition, portability, withdrawal of consent, human intervention in the case of automated decisions, post-mortem directives.

All requests should be addressed to : [email protected]

You can also lodge a complaint with the CNIL.

6. Data Protection Officer

ILLIZ can be contacted for any questions relating to personal data at the following address:

Email : [email protected]
Postal address: ILLIZ 4 avenue du Petit Port 73100 Aix les Bains

7. Security

ILLIZ implements appropriate technical and organisational measures to guarantee the security and confidentiality of personal data. However, as no technology can guarantee absolute security, ILLIZ cannot guarantee that it is totally inviolable.